Teletherapy is available through Hurdle's partnership with Oscar.

Hurdle is the leading provider of culturally intentional mental healthcare. Hurdle provides Culturally Responsive Teletherapy and respects the unique needs of everyone. With cultural humility, we create a safe space where all people can show up as they are and feel understood. We are committed to providing culturally responsive, and evidence-based care to all people, while focusing on serving People of Color and other minorities.

Oscar members with Individual and Family plans can now book a therapy session through Hurdle.

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Use group code hurdle4oscar when registering for therapy.

Frequently asked questions

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I’ve never been to therapy. How will I know if it’s a good fit for me?
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It is normal to be unsure or hesitant about trying therapy. In addition to therapy sessions, Hurdle offers a complimentary 15-minute information session so you can speak with a therapist to get questions answered before registering to start therapy.

I’ve been to therapy before and it wasn’t effective. How is Hurdle different?
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Hurdle understands that people from diverse racial, ethnic, and cultural backgrounds are having a unique experience in this country. Our therapists are highly trained and dedicated to providing counseling that allows you to show up as your whole self. If you ever feel that your therapist is not a good match for you, Hurdle makes it simple and easy for you to switch providers. We take your feedback seriously and are
committed to ensuring you have a positive and empowered experience with therapy.

How do I sign up and get paired with a therapist?
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Register at and use the code oscar2021. Once you complete your registration, Hurdle will pair you with a therapist best suited to meet your therapeutic needs. We have a multicultural, multi-ethnic platform of therapists who provide culturally responsive care.   

Can I share my preferences before I am matched with a therapist?
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Absolutely! There is an opportunity for you to share your preferences when you register for therapy.

Will my therapist be Black or POC?
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While many of our therapists are Black, we welcome all to apply for employment opportunities to meet the needs of those we serve.

What happens if I don’t think my therapist is a good fit?
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Our sincerest desire is for you to have an experience in which you feel confident that your emotional needs are being met and addressed. If you think that isn’t the case, please contact customer service, and we can work with you to switch providers as needed.

What type of therapy does Hurdle offer?
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Hurdle provides individual therapy to Oscar members 18 and older in Texas with individual and family plans. Hurdle also offers therapy for couples and families, based on availability.

How long are therapy sessions?
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Therapy sessions are typically 45 minutes long.

Are therapy sessions held in person?
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No, you will meet with your therapist by video. All Hurdle therapy sessions are held virtually, through our secure portal. You will receive a link to join your session in the reminder email and texts for each of your sessions. In addition, your portal will hold all information for upcoming sessions.

What if I don’t have access to a computer?
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You can also join your session through a web-browser on your smartphone or tablet.

Once I register, what is the average wait time to schedule my first session?
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Appointments are typically available within seven (7) days.

How often will I meet with my therapist?
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During your first session, your therapist will work with you to determine how often you will meet. Most often, our clients meet with their therapists on a weekly basis.

How much does therapy cost?
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As an Oscar member, you are eligible to receive Hurdle care through your health plan. You are responsible only for your deductible and you may be responsible for co-insurance or co-payment. Contact your Oscar Health Concierge Team at 855-OSCAR-55 to learn more about your specific plan details.

What if I need to cancel my appointment?
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No problem! You can cancel your appointment up to 24 hours before your appointment to avoid a cancellation fee. If your appointment is not cancelled within that time frame, you will be charged a $20 late cancellation or no-show fee.

Do Hurdle therapists provide medications or help manage prescriptions?
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No, Hurdle therapists do not prescribe medications. Participants are encouraged to speak with their primary doctor or seek a referral through Oscar to meet with a psychiatrist or other professional to assist.

To reach customer service and for all other questions, please email us at or call our dedicated line for Oscar members at (281)249-9376.


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